Cancellation Policy

Carmelo understands the needs of our guests and has set a moderate cancellation policy for all reservations:

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Guests receive a full refund upon cancellation more than 14 days prior to the check-in date. In the case of cancellations or changes in booking within 14 days of the check-in date, no full or partial refund will be granted.

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* The Cleaning Fee will be refunded for any reservation cancellation, regardless of the cancellation policy.

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** Credit card payments will be charged an extra fee of 3%.

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Please Note: Applicable taxes will be retained and remitted.

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Security Deposit: A specific amount of security deposit will be transferred in bank transfer or blocked on your credit card prior to your arrival. It will be released up to 5 business days after your check out date.

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Damage Waiver: A small damage waiver fee of 285 shekel per reservation is charged